Find answers to your questions about our service below. If you have further questions, please contact our customer support.

Payment and Delivery
Terms of Use
Privacy Policy
Return Policy
Donation Requests
Corporate Responsibility
Cookie Information


Payment and Delivery

When you shop at 123-creative.com your order will be fulfilled by 3L Consumer Products A/S, Denmark. We accept, pack and ship orders on products in stock within 3 business days.
If we cannot ship within 3 business days you will be informed and offered to cancel the order or accept it with the new shipment deadline.

The products will be delivered to the address specified by you in the order process. Changes to order content or address will be resolved by cancelling the existing order and placing the order with the correct details.
If you have any questions, feel free to contact us.

Payment

We accept the following credit cards.
Dankort / Visa / American Express / MasterCard / JCB / UnionPay / Discover


We withdraw payment after the product have been sent.
 

Delivery

A delivery fee will be added to your order according to the table below.
The parcel will be delivered to anyone answering the door on the delivery address. If nobody answers, a letter will be left with contact info and the parcel will be brought back to the freight company. Please contact the freight company for further delivery options as we have no influence on this.

Delivery Fee
Country Fee
Denmark € 9
Other countries inside Europe € 9
 

If you wish to cancel your order please read our Return Policy and contact us.
 

Terms of Use

Thank you for accessing the 3L Consumer Products A/S (“3L”) website (the "Website"). On this Website you have access to content, documents, graphics, materials, and information ("Content") about 3L and our products. By using our Website, you acknowledge that you have read, understand, and agree to abide by the following terms and conditions regarding access to and use of the Website ("Terms of Use") and our Privacy Policy. If you do not agree with these Terms of Use, do not continue to use the Website. If you have any questions regarding these Terms of Use or our Privacy Policy, please contact 3L here: Contact us

In these Terms of Use, “we”, “us”, “our” and other similar references mean 3L and “you” and “your” and other similar references mean a specific user of the 3L website.

I. USE OF WEBSITE CONTENT

You may download, view, copy, and print Content what 3L publishes on our Website provided that the Content is not modified. 3L assumes no responsibility for the accuracy of the Content provided on our Website, use of any Content is at your own risk.

II. USE OF SOFTWARE

Any software and accompanying documentation that you download or access through the Website is the copyrighted work of 3L and/or a third party software provider. Use of such software is subject to the terms of a software license agreement that accompanies the software. Your use, reproduction or redistribution of the Software is prohibited except as expressly provided for in the applicable software license agreement. Except where expressly provided otherwise, all Software is provided on an "as is" basis, and 3L expressly disclaims all warranties of any kind, express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose and non-infringement.

III. NO UNLAWFUL OR PROHIBITED USE

You agree not to use the Website for any purpose that is unlawful or prohibited by these Terms of Use. You may not attempt to gain unauthorized access to any parts of the Website or any 3L accounts, computer systems or networks.

IV. TERMINATION OF USE

3L Consumer Products may, in its sole discretion, at any time terminate your access to the Website.

V. DISCLAIMER

ALL CONTENT, DOCUMENTS, MATERIALS, INFORMATION, SOFTWARE, PRODUCTS AND SERVICES PROVIDED ON THE WEBSITE, ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. 3L Consumer Products DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.

VI. LIMITATION OF LIABILITY

IN NO EVENT SHALL 3L Consumer Products BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, OR DAMAGES FOR LOSS OF PROFITS, REVENUE, DATA OR USE, INCURRED BY YOU OR ANY THIRD PARTY, WHETHER IN AN ACTION IN CONTRACT OR TORT, ARISING FROM YOUR ACCESS TO, OR USE OF, THE WEBSITE OR ANY CONTENT, DOCUMENTS, MATERIALS, INFORMATION, SOFTWARE, PRODUCTS OR SERVICES DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE WEBSITE.

VII. INDEMNITY

You agree to defend, indemnify and hold harmless 3L Consumer Products, its officers, directors, employees and agents from and against any and all claims, liabilities, damages, losses or expenses, including reasonable attorneys' fees and costs, due to or arising out of your access to or use of the Website.

VIII. PRIVACY POLICY

3L Consumer Products is committed to your privacy. For more information, please see 3L Consumer Products's Privacy Policy.

IX. THIRD PARTY LINKS

Our Website may include links to third party websites or content. You acknowledge and agree that 3L Consumer Products is not responsible for the availability of, and content provided on these third party websites. These third party websites are governed by separate terms of use and privacy policies. 3L Consumer Products is not responsible for any loss or damage of any sort that you may incur from dealing with any third party.

X. APPLICABLE LAWS

All matters relating to your access to, and use of, the Website will exclusively be governed by the laws of Denmark.

XI. LANGUAGE

The language of these Terms of Use is English. No translation, if any, of these Terms of Use will be of any effect in the interpretation of these Terms of Use or in determining the intent of 3L Consumer Products.

XII. CHANGES TO TERMS OF USE

3L Consumer Products may at our sole discretion modify these Terms of Use at any time without notice. If any material changes are made, we will notify you by displaying a prominent announcement above the text of these Terms of Use for thirty (30) days. By continuing to use our Website following the posting of changes to these Terms of Use, you agree to be bound by all changes.


Privacy Policy

I. DISCLAIMER & PRIVACY POLICY

3L Consumer Products A/S ("3L") is committed to protecting your privacy. To demonstrate our commitment we have disclosed our privacy policy below. In this privacy policy, “we”, “us”, “our” and other similar references mean 3L and “you” and “your” and other similar references mean a specific user of 3L’s website. ?If you have questions or suggestions regarding 3L’s privacy policy or our privacy practices please contact 3L at info@3L.dk.

II. PERSONAL INFORMATION

3L does not automatically collect any personal information from our website users. 3L only collect personal information when a user register for our services such as newsletter, competitions, etc. . Such personal information includes any information that identifies you, would enable someone to contact you, or that describes your relationship with 3L. Users may browse our website anonymously. If 3L elects to collect personal information in the future, we will do so in compliance with the EU Directive 95/46/EC, The Data Protection Directive. Notice of any such future changes will be given in accordance with Section VII of this Privacy Policy.

III. USE OF COOKIES

Cookies are pieces of data assigned by a web server that uniquely identify the browser on your personal computer. Cookies can be used to record information about a user’s browsing habits or to generate targeted content. 3L does not use cookies on our website to record personal information.

IV. THIRD PARTY LINKS ON OUR WEBSITE

Other companies or organizations may have links to their websites or content on our website. We are not responsible for how these other companies or organizations collect, use, disclose, or secure the information that you provide them. If you choose to access a third party website linked to our website, you do so at your own risk and subject to any terms of service or privacy policy (if any) associated with such third party websites.

V. CHILDREN’S CONTENT

3L does not collect information from children or direct any of our content specifically to children. If you are under the age of thirteen (13), please do not send us any information about yourself.

VI. LANGUAGE

The language of this Privacy Policy is English. No translation, if any, of this Privacy Policy will be of any effect in the interpretation of this Privacy Policy or in determining the intent of 3L.

VII. CHANGES TO THIS PRIVACY POLICY

3L may at our sole discretion modify this privacy policy at anytime without notice. If any material changes are made, we will notify you by displaying a prominent announcement above the text of this privacy policy for thirty (30) days. If you continue to use our website following the posting of changes to this privacy policy, you agree to be bound by the changes.


Return Policy

Product returns can be made within 30 days of purchase under the following conditions:

  • Product returned as a result of an order error must be in original resalable packaging.
  • Defective or damaged merchandise must be accompanied by a written letter stating the reason for the return. Product will be tested upon receipt at the 3L facility. If product performs as promised, no credit will be issued and the original product will be returned to the retailer.
  • Returns of incorrectly ordered product will incur a $10.00 transaction processing fee.
  • A copy of the original order or invoice must accompany the return.
  • Unless 3L sent an incorrect product, the customer bears the cost of returning the product to 3L.

Donation Requests

  • Will be considered on a request by request basis from brick and mortar retailers only. Retailer must be a direct sell customer.
  • 3L offers Classroom Kits for US Retail customers. These consist of bulk, unpackaged product in one kit to be used for workshops, demonstrations and classrooms. The kits are discounted from the normal product’s SRP.
  • Requests for events such as cropping parties, fund raisers, and social clubs will not be considered.

Corporate Responsibility

We know that you care about your community and your environment. We want to assure you that we take the proper steps in every step of our business practices to help maintain a healthy community and environment.

From 3L's beginnings over 40 years ago, we’ve adhered to the strict European regulations for manufacturing. You can trust your favorite Scrapbook Adhesives by 3L® product was developed and produced in the healthiest of working environments.

Environmental Concerns

Watch out for green-washers! Being green has never been a marketing trend for 3L. For us, it's simply just the right way to manufacture products. With our products, you can be assured all the following standards are met:
  • All packaging is made with at least 95% recycled materials and 100% recyclable.
  • All cardboard packaging is made from FSC certified suppliers.
  • Production waste properly eliminated by always separating materials for recycling & proper disposal.
  • An average of 15% wind power is used in all our production processes.
  • Our vendors and suppliers abide by the same energy efficient production standards.
  • Our preferred vendors are local to ensure a smaller carbon footprint and enhance sustainability of our environment.

Healthy Working Conditions

From the employee that packs the product or designs our machines to the VP of Sales, everyone here at 3L Consumer Products takes immense pride in their work. We are comforted in knowing 3L provides a safe working environment that encourages togetherness and the sharing of ideas. Every product we manufacture is done so with adherence to all Danish/European manufacturing regulations.


Cookie Information

Our website uses cookies to imporove your shopping experience with us.

By clicking "Accept" at the top of our site or by using our site, we presume you are happy with our cookies. Cookies are small pieces of information that our website stores locally on the computer you use.

Cookies are used to this way:

  • Remember your acceptance of our cookies, so you do not have to accept them each time you visit our site.
  • Remember your choice of location (Europe or US), so you can visit the selected location the next time you enter our site.
  • Logs you in automatically if you choose "Remember Me" during login. Always remember to log out when using a public computer.
  • For statistical purposes we use cookies to learn how our users behave on our website. This knowledge is used to constantly improve our services and website.
  • If you do not wish cookies to be stored on the computer, please do not use our website.